Privacy Policy

Tunl, Inc. (“Aesthetic,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered shopping assistant and related services (collectively, the “Service”).

By accessing or using Aesthetic, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

a. Information You Provide

• Account information (name, email, phone number)
• Shopping preferences, saved items, and wishlists
• Messages and interactions with the AI assistant
• Payment information (processed securely via third-party payment processors)

b. Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Location data (if enabled)

c. Information from Third Parties

• Social media profiles (if you connect an account)
• Product and pricing data from affiliated retailers
• Analytics providers and advertising partners

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your shopping experience and AI recommendations
• Process transactions and send related information
• Send you updates, marketing communications, and promotions (with your consent)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. AI-Specific Data Practices

As an AI-powered service, Aesthetic may:

• Analyze your shopping behavior and preferences to improve recommendations
• Use conversation data to enhance AI responses and accuracy
• Process product images and descriptions for matching purposes
• Generate personalized content based on your interactions

We do not sell your personal conversation data. AI training data is anonymized and aggregated when used to improve our models.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
• Retail Partners: When you make a purchase through the Service, necessary transaction information is shared with the retailer
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure development practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Restrict or object to certain processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at hello@myaesthetic.ai.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Personalize your experience
• Measure the effectiveness of our marketing

You can control cookies through your browser settings. Disabling cookies may limit some features of the Service.

8. Children’s Privacy

Aesthetic is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Tunl, Inc.
Email: hello@myaesthetic.ai